Reserve

Frequently Asked Questions

General

Veranda Resort Phuket, Autograph Collection is a beachfront lifestyle resort on Phuket island, part of the Autograph Collection Hotels within Marriott International. It features modern design, a relaxed atmosphere, and full facilities — ideal for couples, honeymooners, families, and travellers seeking a premium seaside experience.

Veranda Resort Phuket, Autograph Collection is located at 998-998/1 Moo 8, Vichit, Muang Phuket, Phuket 83000, Thailand, on Phuket island in the Vichit sub-district of Muang Phuket. It is approximately 45–60 minutes by car from Phuket International Airport (HKT) depending on route and traffic. The resort is close to Phuket Town and Old Phuket Town, with convenient access to the island’s key attractions. For direct enquiries, contact the resort at +66 (0)76 338 999.

Check-in at Veranda Resort Phuket, Autograph Collection starts from 3:00 PM and check-out is by 12:00 PM (noon). Early check-in or late check-out can be requested through the reservations team, subject to room availability on the day; additional charges may apply.

Veranda Resort Phuket, Autograph Collection offers comprehensive facilities including swimming pool(s), a fitness centre, spa and wellness services, restaurants and bars, beachfront relaxation areas, complimentary Wi-Fi throughout the resort, on-site parking, and event/meeting spaces.

Veranda Resort Phuket, Autograph Collection is ideal for couples and honeymooners seeking a romantic Andaman beachfront escape, families looking for a beachside stay with activities, groups of friends planning a Phuket island trip, and corporate guests organising meetings, retreats, or destination weddings in an Autograph Collection setting.

Yes. Veranda Resort Phuket, Autograph Collection provides complimentary high-speed Wi-Fi throughout all guestrooms and public areas with no device limit, plus complimentary on-site parking for in-house guests. Wi-Fi credentials are provided at Front Desk upon check-in.

Yes. Veranda Resort Phuket, Autograph Collection is a member of Autograph Collection Hotels under Marriott International. Guests can earn and redeem Marriott Bonvoy points, and enjoy member benefits such as Elite Benefits, room upgrades subject to availability, and the individually distinctive experience each Autograph Collection property is known for.

Rooms

Veranda Resort Phuket, Autograph Collection offers a variety of room styles, including garden-view and Andaman sea-view options, rooms for couples, family rooms, and modern lifestyle rooms in an Autograph Collection beachfront setting. Categories and availability vary by season — please check the latest rates and room types on the official website.

Standard rooms at Veranda Resort Phuket, Autograph Collection accommodate 2 guests, while family-type rooms accommodate more. Extra beds or baby cots are available for selected room types, subject to limited quantity and room-type policies. Please advise the number of guests and children’s ages at the time of booking.

Yes. Veranda Resort Phuket, Autograph Collection provides extra beds and/or baby cots for selected room types (limited quantity). Please request in advance at the time of booking. Charges and availability depend on room type and travel dates.

Yes. Veranda Resort Phuket, Autograph Collection offers non-smoking rooms, with designated smoking areas provided in common areas. Please request a non-smoking room at booking. A cleaning fee may apply if smoking is detected in a non-smoking room, per resort policy.

Rooms at Veranda Resort Phuket, Autograph Collection typically include air-conditioning, TV, in-room safe, minibar, tea/coffee facilities, hairdryer, Autograph Collection-standard toiletries, and complimentary Wi-Fi. Specific amenities may vary by room type — please refer to the room details on the official website.

Veranda Resort Phuket, Autograph Collection offers Andaman sea-view rooms — ideal for guests wanting to enjoy Andaman coastline and sunset views from a private balcony or window. Sea-view categories are limited in number; please specify ‘Sea View’ at the time of booking and confirm the room layout with the reservations team.

The pet policy at Veranda Resort Phuket, Autograph Collection may vary by season and room type. Please contact the reservations team in advance to check and confirm the current conditions before booking a stay with your pet.

Reservation & Policy

“You can book Veranda Resort Phuket, Autograph Collection through four main channels: 1) the official website (best available rate with Direct Booking benefits); 2) https://www.marriott.com/en-us/hotels/hktvk-veranda-resort-phuket-autograph-collection/overview/ (to earn Marriott Bonvoy points); 3) contact the resort directly by phone +66 (0)76 338 999 or email info.phuket@verandaresort.com; 4) major OTAs such as Booking.com and Agoda. Marriott Bonvoy members enjoy additional benefits when booking via Marriott.com or the Marriott Bonvoy app.

Advance reservation is recommended. For more information and bookings, please contact:
Email: info.phuket@verandaresort.com
Tel: +66 (0) 76 338 999
WhatsApp: +66 92 252 0121
LINE Official Account: @verandaphuket
Messenger: m.me/462673466921654
WeChat: VerandaHKT”

Cancellation and amendment policy at Veranda Resort Phuket, Autograph Collection depends on the rate and package booked. Flexible rates can be cancelled and amended according to the stated terms, while Non-Refundable rates cannot be cancelled or refunded. Stricter terms may apply during High Season (November–April). Please check your booking confirmation for exact terms before requesting a cancellation.

Veranda Resort Phuket, Autograph Collection can arrange early check-in or late check-out subject to room availability on the day, with additional charges based on timing. Marriott Bonvoy Elite members may receive complimentary late check-out per Marriott terms. Please notify the reservations team or Front Desk in advance.

Child stay and breakfast policies at Veranda Resort Phuket, Autograph Collection depend on the package and room type booked. Generally, young children can stay free when using existing bedding with parents; extra beds and children’s breakfast may incur additional charges. Please check your booking confirmation or contact the reservations team to confirm.

Yes. Veranda Resort Phuket, Autograph Collection offers exclusive benefits when booking directly via https://www.verandaresortphuket.com/ or https://www.marriott.com/en-us/hotels/hktvk-veranda-resort-phuket-autograph-collection/overview/ typically featuring the Best Available Rate along with perks such as breakfast, dining discounts, or early check-in/late check-out subject to conditions. Marriott Bonvoy members also earn points and receive Elite Benefits based on their status tier.

Marriott Bonvoy members staying at Veranda Resort Phuket, Autograph Collection enjoy tier-based benefits including Bonvoy points on every stay, welcome amenities, room upgrades subject to availability, late check-out until 4:00 PM (for Platinum tier and above), premium Wi-Fi, and member-exclusive privileges. Marriott Bonvoy membership is free to join via the Marriott website or app.

Payment

Veranda Resort Phuket, Autograph Collection accepts cash (Thai Baht), major credit and debit cards (Visa, Mastercard, JCB, American Express), and other payment methods designated by the resort (such as QR Payment / Mobile Banking). Advance bookings via the official website or Marriott.com are processed through a secure online payment system.

Deposit and credit card guarantee terms at Veranda Resort Phuket, Autograph Collection depend on the rate and booking channel. Generally, a credit card guarantee may be required to secure the booking, or an advance deposit for certain rate types such as Non-Refundable rates or group bookings of 5 rooms or more. Please review the terms at the time of booking.

Rates shown on the official Veranda Resort Phuket, Autograph Collection website are typically inclusive of VAT and service charge (net rate). Some rate plans or OTAs may exclude these — please refer to your booking confirmation for the exact breakdown. Tax invoices or receipts can be requested at Front Desk.

Transportation & Parking

Yes. Veranda Resort Phuket, Autograph Collection can arrange transfers from Phuket International Airport (HKT) in both Sedan and Van vehicles, at additional cost varying by vehicle type and passenger count. The journey takes approximately 30–90 minutes. Please provide your flight details at least 24 hours in advance via the reservations team or Concierge.

The journey from Phuket International Airport (HKT) to Veranda Resort Phuket, Autograph Collection takes approximately 30–90 minutes depending on the resort’s location, route taken, and traffic — particularly during High Season when island traffic can be heavier. Guests can travel by taxi, Grab, or arrange the resort’s transfer service.

Yes. Veranda Resort Phuket, Autograph Collection offers complimentary parking for in-house guests, with security personnel on site. Parking accommodates private cars, rental cars, and vans/buses for group meetings and events. Please contact Front Desk if you need to park a bus or larger vehicle.

Guests at Veranda Resort Phuket, Autograph Collection can easily book Grab or a taxi from the resort area. The Concierge team can also arrange a private car with driver or a self-drive rental car for exploring Phuket. Advance booking is recommended especially during High Season, and an international driving permit is advised for self-drive rentals.

Food & Beverage

Veranda Resort Phuket, Autograph Collection offers three dining venues: 1) The Parlour — the main restaurant serving breakfast and all-day Thai and international cuisine, open daily 6:30 AM–11:00 PM; 2) Beach Bar (Pop-Up) — a beachfront bar serving cocktails and drinks in a seaside setting, open daily 11:00 AM–7:00 PM; 3) KOF Cafe Phuket — a café serving specialty coffee, bakery, and a range of beverages, open daily 10:30 AM–7:00 PM. https://www.marriott.com/en-us/hotels/hktvk-veranda-resort-phuket-autograph-collection/dining/

Breakfast at Veranda Resort Phuket, Autograph Collection is served at The Parlour restaurant, open daily from 6:30 AM. The breakfast selection features Thai and international dishes, bakery, fruits, and beverages. Breakfast is included in rates booked via the official website or packages with breakfast, and Marriott Bonvoy Platinum members and above typically receive complimentary breakfast per Marriott terms.

Yes. Veranda Resort Phuket, Autograph Collection offers in-room dining (room service) during designated hours, with a menu of Thai, local Southern/Phuket, and international dishes plus beverages, orderable directly from your room. Please refer to the in-room compendium or contact Front Desk for the current menu and operating hours.

Yes. Veranda Resort Phuket, Autograph Collection can accommodate vegetarian, vegan, halal, and allergy-friendly meals. Please inform us at least 24 hours in advance via email or Front Desk so our culinary team can prepare accordingly. Availability depends on ingredients and stock on the day.

Yes. Veranda Resort Phuket, Autograph Collection offers Private Dinner and Romantic Dinner experiences on the Andaman beachfront or in private resort settings — ideal for honeymoons, anniversaries, birthdays, and special occasions. Custom set menus can be arranged with candlelit setups, floral decor, and Andaman sunset views. Please book at least 48 hours in advance and contact the F&B team or Front Desk for details.

Wellness & Activities

Yes. Veranda Resort Phuket, Autograph Collection has a fitness centre for in-house guests with cardio and weight equipment, and offers spa/wellness services with treatments such as Thai massage, aromatherapy oil massage, facials, and relaxation therapies. Operating hours for the gym and spa may vary — spa bookings are best made in advance via Front Desk to secure your preferred time. https://www.marriott.com/en-us/hotels/hktvk-veranda-resort-phuket-autograph-collection/experiences/

Yes. Veranda Resort Phuket, Autograph Collection has a swimming pool for in-house guests in an Andaman beachfront lifestyle setting, open daily during designated hours with lounging areas and sunbeds around the pool. Please check the pool’s operating hours and current usage rules with Front Desk upon check-in.

Veranda Resort Phuket, Autograph Collection is a beachfront resort on Phuket island where guests can enjoy beach access and seaside walks. Water activities such as kayaking, stand-up paddle boarding, snorkeling, banana boat, and jet ski are available through local operators along the beach (additional charge). Please ask Concierge/Front Desk for current details and bookings.

Veranda Resort Phuket, Autograph Collection is a family-friendly resort that may offer Kids Club or children’s activities during selected periods — such as poolside activities, water play, or family fun programmes. Please check with Front Desk or Concierge upon check-in for the current activity schedule, operating hours, and any applicable fees.

Meetings, Groups & Weddings

Yes. Veranda Resort Phuket, Autograph Collection offers meeting rooms and event spaces for small to large groups, equipped with standard meeting facilities such as projectors and screens, sound system, microphones, and high-speed Wi-Fi. It is well suited for corporate seminars, team building, retreats, MICE, and off-site meetings in an Autograph Collection Andaman beachfront setting. https://www.marriott.com/en-us/hotels/hktvk-veranda-resort-phuket-autograph-collection/events/

Yes. Veranda Resort Phuket, Autograph Collection offers Half-Day Meeting packages (with one coffee break and lunch) and Full-Day Meeting packages (with two coffee breaks and lunch), including meeting room, AV equipment, drinking water, and Wi-Fi. Menus and formats can be customised — advance booking is recommended; please contact the Sales team for a quotation.

Yes. Veranda Resort Phuket, Autograph Collection is a popular Destination Wedding and Beach Wedding venue on the Andaman coast, hosting Thai ceremonies, Western ceremonies, symbolic weddings, Intimate Weddings, and large-scale celebrations. A dedicated Event Planner team covers venue, decor, florals, catering, photography/videography, lighting/sound, and a Honeymoon Suite for the couple. https://www.marriott.com/en-us/hotels/hktvk-veranda-resort-phuket-autograph-collection/events/

You can request a quotation for a wedding or event at Veranda Resort Phuket, Autograph Collection through two channels: 1) contact the Event/Sales team by phone +66 (0)76 338 999 or email info.phuket@verandaresort.com with your event date, guest count, event style, and budget; 2) submit the online enquiry form on the Wedding/Events page at https://www.verandaresortphuket.com/. The Sales team will respond within 24–48 working hours with a quotation and a site-visit schedule.

You can reach the Sales team at Veranda Resort Phuket, Autograph Collection by phone +66 (0)76 338 999 or email info.phuket@verandaresort.com, or through the Contact/Enquiry Form on the official website https://www.verandaresortphuket.com/, https://www.marriott.com/en-us/hotels/hktvk-veranda-resort-phuket-autograph-collection/events/ The Sales team can advise on group bookings, meetings, seminars, weddings, destination weddings, and corporate events, and can issue a quotation during business hours.

Location & Attractions

Veranda Resort Phuket, Autograph Collection is well-located for exploring Phuket’s key attractions, close to popular beaches, the Big Buddha, Old Phuket Town (Sino-Portuguese heritage district), Bangla Road in Patong, Central Phuket, and piers for tours to Phi Phi Islands, James Bond Island, and the Similan Islands. Please ask Concierge/Front Desk for tailored recommendations based on your interests and season.

Search ‘Veranda Resort Phuket, Autograph Collection’ or ‘Veranda Resort Phuket’ on Google Maps for real-time turn-by-turn directions. The resort has clear signage at the entrance. For the exact map link and GPS coordinates, please refer to the Contact/Location page on the official website https://www.verandaresortphuket.com/.

Yes. Veranda Resort Phuket, Autograph Collection can arrange half-day and full-day island tours and local excursions (additional charge) — including Phi Phi Islands, James Bond Island / Phang Nga Bay, Racha Islands, Khai Islands, Similan Islands (seasonal), Old Phuket Town tours, Big Buddha tours, and snorkeling trips. Please contact Concierge/Front Desk to design a programme and confirm rates. Booking at least 24 hours in advance is recommended.

Veranda Resort Phuket, Autograph Collection is within convenient reach of Old Phuket Town — the historic Sino-Portuguese heritage district known for its old-town architecture, cafés, street art, and the Sunday Walking Street market. Phuket’s popular local food areas and famous seafood restaurants are also nearby. The Concierge team can recommend venues and arrange transport as needed.